UK CUSTOMERS

How do you ship?

We ship orders via myHermes using the least amount of packaging material possible. This is automatically insured up to £20 and is a tracked service.

How long will it take to receive my order?

Most items dispatched same day (Monday to Friday). We aim to deliver within 2 working days (excluding UK Bank Holidays and occasional seasonal breaks) with 3 attempts to deliver.

How will I know my order has been shipped?

Email notification will be sent that allows to track the parcel.

What are my shipping cost options?

FREE on orders above £50, Flat Rate of £3.50 for orders below £50.

How can I pay for my order?

PayPal can be used via the shopping cart or credit card if no PayPal account.

INTERNATIONAL CUSTOMERS

How do you ship?

We ship orders via Royal Mail International Standard Service to all EU countries using the least amount of packaging material possible. This is automatically insured up to £20 and is an untracked service. If you need your package delivered to an international location we do not ship to as standard, or you have a different non-standard delivery requirement please email us on info@peoniesandblossoms.co.uk.​

How long will it take to receive my order?

Most items dispatched same day (Monday to Friday). Royal Mail’s estimated delivery times vary from country to country but the order usually arrives within 5 working days. Any taxes or customs duties levied in transit or on arrival on your package is your sole responsibility.

How will I know my order has been shipped?

This is an untracked service but email notification will be sent once products have been dispatched.

What are my shipping cost options?

Flat Rate of £8.65.

How can I pay for my order?

PayPal can be used via the shopping cart or credit card if no PayPal account.